Dealer Assistant

Dealer Assistant
The Dealer Assistant is part of the Institutional Client Services (ICS) team at the Banks Banking Treasury. Their key responsibility is to check…
Dealer Assistant
Job description:
The Dealer Assistant is part of the Institutional Client Services (ICS) team at the Banks Banking Treasury. Their key responsibility is to check and record all incoming messages from banking customers, to process customer call/notice transactions and fixed term deposits, and to manage both internal and customer queries related to these transactions. In doing so, they collaborate with ICS relationship managers, the Back Office and colleagues in the Representative Offices in the Americas and Asia and the Pacific. This role is a replacement, we are looking for an intermediate profile, with hands-on experience and willingness to carry out a quite operational role.
About the customer:
Start: April-May 2026 (latest May)
Duration: 6 months (extension possible)
Location: Basel (hybrid, more onsite at start)
Workload: 100%
Requirements:
Processing and recording incoming SWIFT messages and customer transactions (call/notice, fixed-term deposits, FX, gold)
Ensuring all transactions are completed accurately and within deadlines
Managing customer queries and resolving transaction issues in collaboration with relationship managers
Preparing daily internal and external reports
Monitoring account funding and ensuring AML compliance
Maintaining records, documentation, and archiving
Supporting process improvements and participating in projects
Competences:
Experience in banking operations, treasury, or institutional client services (e.g. Dealer Assistant / Back Office)
Strong experience with SWIFT messaging and transaction processing
Knowledge of AML requirements and account funding checks
Experience with deal capture systems and reporting
Comfortable handling customer queries and operational issues
Structured, detail-oriented, and reliable way of working jidcd93da9bj jit0313bj jiy26bj